Privacy
Policy

1. Who We Are

Outreach Marketing Limited ("we", "us", "our") is a company registered in Hong Kong with its principal place of business at 7/F, MW Tower, 111 Bonham Strand, Sheung Wan, Hong Kong.

We are the data controller for personal information collected through our website at outreachmarketingltd.com and through the services we provide to clients.

For any privacy-related queries, contact us at: finance@outreachmarketingltd.com

2. Information We Collect

2.1 Information you provide directly

We collect information you voluntarily provide when you:

• Submit a contact or enquiry form on our website
• Email us directly or respond to our communications
• Enter into a service agreement with us
• Participate in surveys, research or feedback sessions

This may include your name, email address, phone number, company name, job title, and details of your marketing requirements.

2.2 Information collected automatically

When you visit our website, we may automatically collect certain technical data including:

• IP address and approximate geographic location
• Browser type, version and operating system
• Pages visited, time spent and referring URLs
• Device type and screen resolution

2.3 Information from third parties

We may receive information about you from third-party sources such as LinkedIn, business directories or referrals from existing clients, solely for the purpose of assessing whether our services may be relevant to you.

3. How We Use Your Information

Purpose	Data Used
Responding to enquiries and proposals	Name, email, company, message content
Delivering contracted marketing services	Contact details, campaign data, billing information
Sending relevant updates and newsletters	Email address (with your consent)
Improving our website and user experience	Usage data, cookies
Complying with legal obligations	Any data required by applicable law
Fraud prevention and security	IP address, usage patterns

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract performance — to deliver services you have engaged us to provide
• Legitimate interests — to respond to enquiries, improve our services and conduct business development
• Consent — for marketing emails and newsletters, where you have explicitly opted in
• Legal obligation — where required by applicable Hong Kong or international law

5. Sharing Your Information

We do not sell, rent or trade your personal data to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party tools and platforms (e.g. email delivery, CRM, analytics) that process data on our behalf under strict data processing agreements
• Professional advisors: Lawyers, accountants or auditors under obligations of confidentiality
• Legal requirements: Where disclosure is required by law, court order or regulatory authority
• Business transfers: In the event of a merger, acquisition or sale of assets, with appropriate privacy protections in place

All third-party processors are required to implement appropriate technical and organisational measures to protect your data.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device.

Cookie Type	Purpose	Duration
Essential	Required for the website to function correctly	Session
Analytics	Understand how visitors use our site (e.g. Google Analytics)	Up to 2 years
Preferences	Remember your settings and preferences	Up to 1 year
Marketing	Track effectiveness of our campaigns (only with consent)	Up to 90 days

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

• Enquiry and contact data: Up to 3 years from last contact
• Client data: Duration of the contract plus 7 years (for accounting and legal purposes)
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics data: Up to 26 months

After the retention period expires, your data is securely deleted or anonymised.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right of rectification — to have inaccurate data corrected
• Right of erasure — to request deletion of your data ("right to be forgotten")
• Right to restrict processing — to limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — at any time, without affecting the lawfulness of prior processing

9. International Data Transfers

Our operations span 40+ markets globally. When we transfer personal data outside of Hong Kong, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by relevant data protection authorities
• Transfers to countries with adequate levels of data protection as recognised by applicable law
• Binding Corporate Rules where applicable

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

• Encrypted transmission (TLS/HTTPS) for all data sent via our website
• Access controls and authentication requirements for internal systems
• Regular security reviews and employee training
• Data minimisation — we only collect what is strictly necessary

While we take security seriously, no method of transmission over the internet is 100% secure. If you become aware of any security concern, please notify us immediately at finance@outreachmarketingltd.com.

11. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently. This Privacy Policy applies solely to information collected by Outreach Marketing Limited.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: finance@outreachmarketingltd.com
• Post: Outreach Marketing Limited, 7/F, MW Tower, 111 Bonham Strand, Sheung Wan, Hong Kong

We are committed to working with you to resolve any privacy concerns promptly and fairly.